NayiSoch365 Privacy Policy
At NayiSoch365.com, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, store, manage, and protect your personal information while using our marketplace platform and related services.
1. Information We Collect
We may collect different types of user information including:
- Name and username
- Email address
- Phone number
- Business details
- Shop information
- Product images and descriptions
- Location information
- Chat and communication records
- Payment and wallet details
- Withdrawal request information
2. Purpose of Data Collection
We collect user data to:
- Provide nearby shop search functionality
- Display relevant local products
- Improve user experience
- Enable seller dashboards
- Process wallet requests
- Verify premium plans
- Prevent fraud and spam
- Improve platform security
3. GPS & Location Access
NayiSoch365 may request GPS or location access to provide nearby product and seller results.
Location data helps users discover local businesses more accurately and efficiently.
Users can disable location access anytime from their device settings.
4. Seller Information Visibility
Seller shop names, product details, banners, pricing, contact numbers, WhatsApp details, and business addresses may appear publicly on the marketplace for customer convenience.
5. Customer Communication
Customer and seller communication through the chat system may be stored temporarily for security, support, and dispute resolution purposes.
Abusive or illegal activities may be reviewed by administrators.
6. Cookies & Tracking
Our platform may use cookies, browser storage, and analytics systems to:
- Remember login sessions
- Improve loading speed
- Personalize user experience
- Analyze traffic and performance
- Save user preferences
7. Wallet & Payment Information
Wallet recharge records, UPI transaction IDs, Razorpay details, withdrawal requests, and premium plan purchases may be securely stored for transaction verification and accounting purposes.
8. Data Protection
We implement technical and administrative security measures to protect user information from unauthorized access, misuse, hacking, or data leaks.
However, internet-based systems cannot guarantee 100% complete security.
9. Third-Party Services
We may integrate trusted third-party services such as:
- Google Maps
- Razorpay
- Payment Gateways
- Analytics Tools
- Cloud Services
- Social Login APIs
These services may collect data according to their own privacy policies.
10. Sharing of Information
NayiSoch365 does not sell personal user data to third parties.
Data may only be shared:
- For legal compliance
- To prevent fraud
- For payment verification
- To improve platform operations
- For dispute resolution
11. User Rights
Users may request:
- Account correction
- Profile updates
- Deletion requests
- Password reset
- Data removal requests
12. Children’s Privacy
NayiSoch365 services are not intended for children below 13 years of age.
We do not knowingly collect personal data from minors.
13. Advertising & Promotions
We may display promotional banners, featured products, premium listings, and advertisements across the platform.
Some ads may be personalized based on browsing activity or location.
14. Security Monitoring
To maintain platform safety, suspicious activities including fake registrations, spam, hacking attempts, abusive behavior, or payment fraud may be monitored and investigated.
15. Privacy Policy Updates
This Privacy Policy may be updated periodically to reflect platform improvements, legal updates, or new features.
Users are advised to review this page regularly.
16. Contact Information
For privacy-related questions, support requests, or legal concerns:
Email: support@nayisoch365.com
Website: https://nayisoch365.com
Marketplace Operator: NayiSoch365 Marketplace